Privacy Policy

1. What information do we collect?

We collect personal information that you voluntarily provide to us when registering at our website or Bible learning institute, making a donation, requesting pastoral services (prayer, baptism, wedding, pastoral care), participating in church activities, or contacting us.

• Contact & Identification Data: First and last name, email address, phone number, mailing address.
• Security Credentials: Passwords, security hints, and two-factor authentication (2FA) verification codes.
• Donation & Payment Data: All payments and donations are processed securely through certified PCI-DSS compliant providers (Zeffy, Stripe, PayPal, Desjardins). MAEC does not store complete credit card numbers on its servers.

2. How do we use your information?

We use personal information collected via our Sites for a variety of ministry and church purposes described below:

• To facilitate account creation, login, and membership administration.
• To issue official donation tax receipts for eligible charitable contributions.
• To manage course enrollments, track learning progress, and issue Bible certificates.
• To respond to prayer requests, counseling inquiries, and spiritual support needs.
• To send church newsletters, event invitations, and spiritual edification content.

3. Will your information be shared with anyone?

MAEC does not sell, rent, or trade your personal information with commercial third parties for marketing purposes.

We only share information with trusted service providers (hosting, payment processing, email delivery) strictly necessary to deliver our ministry services, in compliance with applicable confidentiality agreements.

4. Cookies and Tracking Technologies

We use essential cookies to maintain your login session, save your language preference, and protect security. You can adjust your browser settings to refuse cookies if you prefer.

5. Data Retention and Security

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or required by law (such as Canadian CRA tax receipt record retention). We implement robust technical safeguards, SSL/TLS encryption, and multi-factor authentication to protect your data.

6. What are your privacy rights?

Under Quebec's Law 25 and Canadian privacy legislation:

• Access and Correction: You have the right to request access to and correction of your personal information.
• Withdrawal of Consent: You may request the deactivation of your account and deletion of your personal data at any time.
• Opt-Out: You can unsubscribe from our email communications at any time using the unsubscribe link at the bottom of each email.